Sarku Japan

Reviews

• Talk Of S.

  star star star star_border star_border 4 June 2026

  The chicken teriyaki bento box is delicious! Service was polite and served with a smile! Plenty of sitting available since it's in the food court.

• Ken H.

  star star_border star_border star_border star_border 24 May 2026

  My wife and I ordered 2 chicken Terrikye dishes yesterday, with vegetables. Noticed that the cook used same spatulas on raw chicken then moved over to cooked chicken. Did not think to much about this until both of use had severe diarrhea  later on that day. Beware of this place. Very unsanitary, and does not practice good food hygiene.  NEVER GOING TO EAT THERE AGAIN.

• J S.

  star star_border star_border star_border star_border 16 May 2026

  We used to eat there about once a week when we took our son to the mall because their grilled chicken was the only thing he would eat from the food court.  During our last visit they made an error on our order.  Now when something like this happens at any establishment, I politely point it out, the staff apologizes and corrects it, I wait a few more extra minutes then we all move on.  Not here.
  
  As soon as I mentioned it, the order taker immediately gave me a scolding about not understanding my request, the same simple request I make every week there which is to simply leave out the sauce.  She then barked the order at the cook who then proceeded to correct it, but with a level of service that was repulsive and extremely disrespectful.  We don't plan on ever giving this establishment another dime and will no longer recommend them to friends, family and colleagues.

• Rebecca L.

  star star_border star_border star_border star_border 13 May 2026

  This place only gets one star. They would get none, but  they don't allow zero and I enjoy The food. The food is good but the service could use major improvement! I could not emphasize this more. I'm writing this as I eat my DRY chicken and rice, because you practically have to BEG for sauce. I feel like the employees hate their job because they're very rude and dismissive. I would, probably, be unhappy, too, if I had to work for that owner. She never smiles. She's rude, too. One time she over heard my room mate ask for extra sauce and demanded she pay extra. The chicken to rice ratio is off. There's a bed of rice, with a few pieces of chicken on top. I'm a slow eater and my chicken is gone already!  And I just sat down to write this. One time, they gave me my plate, it broke and my food hit the ground. The owner fought with me about replacing it?!  Are you kidding?! If I didn't have a back bone, she'd have taken my money and not replaced my food or refunded my money! If you're hungry, and enjoy being treated like garbage, you're in the right place! I come in all the time, they should value their regulars. Nope!

• Cole Y.

  star star star star star 12 May 2026

  Their Chicken Teriyaki is awesome. Quick and easy and a great alternative to traditional fast food.